Solutions · SRE

Cendriix for SRE teams.

Reduce MTTR, automate runbooks, and page only what humans must see. Let the orchestrator handle the first four runbook steps so your on-call starts the call informed, not scrambling.

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The problem

SRE teams are drowning in toil.

Alert fatigue, manual runbook execution, and context-switching during incidents cost engineering orgs millions in productivity and attrition. Every page that wakes someone at 3 AM for a known remediation pattern is a failure of automation, not a failure of the engineer.

Runbooks exist in wikis but execute manually, every incident is a fresh scramble

Alert storms from cascading failures overwhelm on-call with duplicate pages

Post-mortems take days to draft; lessons are lost before the next sprint

Tribal knowledge lives in Slack threads, not in executable automation

The Cendriix approach

Autonomous incident response, human-approved.

Cendriix encodes your runbooks as orchestrated workflows. When an alert fires, the engine executes the first N diagnostic and remediation steps autonomously, collecting metrics, recent deploys, and blast-radius data. Your on-call engineer joins the incident informed, with a structured timeline and recommended next steps. Human approval gates ensure nothing runs without authorization.

Step 01

Alert ingestion

Cendriix receives alerts from PagerDuty, Opsgenie, or your webhook and correlates them with the Cortex service graph.

Step 02

Automated triage

The orchestrator runs diagnostic steps from your encoded runbook, pulling metrics, logs, and recent deploy history.

Step 03

Human gate

A structured summary is presented to on-call with recommended actions. Nothing executes past the gate without approval.

Step 04

Remediation + record

Approved actions execute inside your VPC. Every step is hash-chained for the post-mortem audit trail.

Target outcomes

MTTR ↓ 62%

Median time-to-restore

Pager vol. ↓ 78%

Actionable pages only

Runbook 4x

Automated coverage

Sat. score ↑ 31pts

On-call satisfaction

Illustrative targets based on the platform's design goals, not measured customer results.

How it works

Built for SRE workflows

Runbook automation

Encode every runbook as a Cendriix workflow. Auto-execute the first N steps, gate on approval when human judgment is needed.

Incident enrichment

Before paging, the orchestrator pulls metrics, recent deploys, open PRs, and past incident history, so your engineer starts informed.

Alert deduplication

Policy-driven suppression and grouping. One page per incident, not one per failing health check.

Post-mortem drafting

Automatically draft the timeline and contributing factors from run logs. Humans add the lessons; the facts are already there.

Early access

Be an early SRE design partner

We're onboarding a small group of design-partner teams. Verified customer stories will appear here as partners go live, we don't publish invented testimonials or metrics.

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See what Cendriix does for SRE.

30-minute live demo. We walk through a real run in your stack.

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