This Cookie policy explains what cookies and similar tracking technologies Cendriix AI, Inc. ("Cendriix", "we", "us") uses when you access the Service at cendriix.ai, why we use them, and the choices available to you. It should be read alongside our Privacy policy.
A "cookie" is a small text file placed on your device by a web server when you visit a website. We also use functionally equivalent mechanisms such as local-storage entries and session tokens, this policy covers all such mechanisms collectively.
1. Why we use cookies
We use cookies for the following general purposes:
- Authentication and session management. To keep you signed in during a session and to associate your browser with the correct Workspace.
- Security. To protect against cross-site request forgery (CSRF) attacks.
- Telemetry and product analytics. To understand how the Service is used in aggregate so we can improve it.
- Limited marketing attribution. To understand, on a first-touch basis, how customers discover Cendriix. This is off by default and requires your explicit opt-in.
We do not use cookies to build advertising profiles, sell your data to ad networks, or track your activity across third-party websites.
2. Cookie categories
| Category | Default state | Cookies set | Purpose | Lifetime | Provider |
|---|---|---|---|---|---|
| Strictly necessary | Always on, cannot be disabled | cx_session, cx_csrf, cx_sec | Session persistence, CSRF protection, and security flags required for the Service to function. | Session / until sign-out | Cendriix |
| Functional | On by default, opt-out available | cx_theme, cx_last_ws, cx_dismissed | Remembers your UI theme preference, the last-visited Workspace identifier, and which informational banners you have dismissed. | 1 year | Cendriix |
| Analytics | Off by default, opt-in required | plausible_ignore (absence = opted-in) | Anonymised, aggregate page-view analytics via Plausible.io. Plausible does not use persistent cross-site tracking cookies. | 30 days | Plausible.io |
| Marketing | Off by default, opt-in required | cx_attr_ft | Records the first-touch referral source (UTM parameters) if you arrived via a paid advertisement. | 90 days | Cendriix |
3. How to control cookies
In-app cookie preferences
Signed-in users can manage cookie preferences at any time via Settings → Privacy → Cookies. Strictly-necessary cookies cannot be disabled.
Browser controls
All major browsers provide controls to view, block, and delete cookies. Common browser controls:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Enhanced Tracking Protection
- Safari: Settings → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage and delete cookies
Do Not Track
We respect the DNT (Do Not Track) HTTP header. If your browser sends a DNT signal, we will disable all non-essential cookies for that session. Strictly necessary cookies are unaffected.
Opt-out of Plausible analytics
You can exclude your visits from the Plausible aggregate report as described at plausible.io/docs/excluding.
4. Third-party cookies in embedded contexts
Cendriix does not set any tracking or marketing cookies when the Service is used in an embedded or iframe context. In embedded contexts, only strictly-necessary cookies are set, and only within the cendriix.ai domain.
5. Changes to this policy
We will notify you of any material change to this Cookie policy by displaying a prominent in-product banner at least 30 days before the change takes effect.
6. Contact
If you have any questions about this Cookie policy, please contact us at privacy@cendriix.ai.
For broader privacy questions, please refer to our Privacy policy or contact our Data Protection Officer at dpo@cendriix.ai.