Founders build. Users do unexpected things.
Cendriix bakes user-content safety into every app it builds, abuse reports, content moderation, rate-limiting, age-gating, and incident response. You don't configure it. It is there when the first user arrives. Everything stays inside Cendriix, reports, moderation logs, escalation history, and law-enforcement cooperation records.
What Cendriix bakes into every app it builds
These are not optional add-ons. They are part of the default build. You can tune thresholds; you cannot remove them from apps with user-generated content.
Auto-wired to every app Cendriix builds. Reports route to the workspace owner with severity triage.
Text and image moderation on user-generated content. Video moderation available on Enterprise. Tunable thresholds per workspace.
Progressive slowdown before hard blocks. Bot traffic is shaped separately from human sessions.
Behavioural fingerprinting, headless-browser detection, and reputation scoring on new accounts.
Deployed automatically for apps serving alcohol, gambling, adult content, or other age-restricted categories.
Sanction-list enforcement (OFAC, EU, UN) and age-of-consent jurisdiction controls applied at the network edge.
"Delete me" requests are queued, acknowledged within 24 hours, and completed within 30 days. GDPR Art. 17 SLA tracked per request.
Data export requests fulfilled automatically with operator review before release. DSAR log maintained for regulatory audit.
Geo-velocity, device-fingerprint, and credential-breach signals trigger step-up auth without requiring the user to do anything first.
High-value actions (payment, export, admin role grant) trigger a 2FA prompt if the session does not already have a strong factor.
Every content moderation decision, allow, remove, escalate, is logged with actor, timestamp, and reason. Immutable.
Device, email, and payment fingerprinting detect banned users re-registering and apply the same restrictions automatically.
What happens when abuse is reported
Six steps from report to resolution. All tracked inside Cendriix.
Severe-incident protocol
What Cendriix does if an app it built is used for serious harm, illegal content, large-scale fraud, or organised abuse.
Cendriix monitors for signals: CSAM hash matches (PhotoDNA integration), fraud ring fingerprints, regulatory complaints, and law-enforcement preservation requests.
Severity classification by the trust-and-safety team within 1 hour. The workspace owner is notified. The affected content is quarantined pending outcome.
Graduated response: warn the workspace owner → throttle the offending traffic → suspend affected user accounts → suspend the workspace → terminate the workspace and revoke API access. Each step is documented.
Cendriix cooperates with lawful requests under proper legal process only, a valid court order, subpoena, or equivalent. We do not respond to informal requests. We notify affected workspace owners unless legally prohibited from doing so.
Trust and safety contacts
Every address goes to a human team, not a bot, not a ticketing queue that silently expires after 30 days.
For law-enforcement requests: Cendriix requires a valid legal process (subpoena, court order, or national-security letter) before disclosing any user data. We do not respond to informal requests from law enforcement or third parties. We maintain a transparency report of all legal requests received, published semi-annually.
Questions about content safety?
Trust-and-safety questions, platform policy concerns, and abuse escalations are all handled by a team that reads every message.